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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ryan Charlton

Ryan Charlton

March 2, 2025

5  out of  5
rating by Ryan Charlton
"Ashley was able to help us save over $100 on auto and home insurance! Great service helping switch companies with our home loan provider!"
We responded:
"Thank you, Ryan, for sharing your experience! I'm happy to know that Ashley was able to assist you in saving money on your insurance. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Ashley Kastigar

March 2, 2025

5  out of  5
rating by Ashley Kastigar
"Highly recommend giving the Jake Weston State Farm office a call for any and all of your insurance needs, my husband and I have debated for some time on switching insurance providers and the service you receive from the staff is easy to understand and affordable! A win win, I can’t recommend Ashley enough!!"
We responded:
"Thank you, Ashley, for your wonderful recommendation! I'm delighted that you and your husband found our service easy to understand and affordable. It's fantastic to know that Ashley made such a positive impression on you. If you have any more insurance needs or questions, feel free to reach out to our office anytime. We're here to help!"
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Melanie

March 1, 2025

5  out of  5
rating by Melanie
"Ashley and Lauren are great help!"
We responded:
"Thank you, Melanie! I'm glad to hear that Ashley and Lauren were able to assist you so well. We're grateful to have them on our team. If you need anything else or have any questions, feel free to reach out to our office anytime."
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Audra Arndt

February 28, 2025

5  out of  5
rating by Audra Arndt
"Ashley with Jake Weston State Farm has been exceptionally helpful during every step! She has been diligent in updating me, overall my experience thus far has been very smooth. I highly recommend going through Jake Weston State Farm!"
We responded:
"Thank you, Audra, for your wonderful feedback! I'm delighted to know that Ashley has been exceptionally helpful and that your experience with us has been smooth. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
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Nikayla Schubert

February 28, 2025

5  out of  5
rating by Nikayla Schubert
"Ashley was very helpful. Good environment with amazing people."
We responded:
"Thank you, Nikayla, for your wonderful feedback! I'm happy to hear that Ashley was able to assist you and that you enjoyed the environment at our office. Our team is dedicated to providing a supportive and friendly atmosphere. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
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Lynn Cusac

February 28, 2025

5  out of  5
rating by Lynn Cusac
"I have been very pleased with Ashley Van Dorsten. She has been been doing an excellent job with helping me look for insurance. She has been very helpful and patient with me. She also gets back to me whenever I have a question. I would definitely recommend dealing with her."
We responded:
"Thank you, Lynn, for sharing your experience! I'm happy to know that Ashley has been so helpful and patient in assisting you with your insurance needs. Her dedication to getting back to you promptly is truly appreciated. We're grateful for your recommendation and are here for any future questions or assistance you might need."
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Dawn Schumacher

February 28, 2025

5  out of  5
rating by Dawn Schumacher
"Highly recommend! Ashley VanDorsten is amazing!"
We responded:
"Thank you, Dawn, for your wonderful recommendation! I'm delighted to know that Ashley made such a positive impact on your experience. If you ever need assistance or have questions, feel free to reach out to our office. We're here to help!"
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Kayla Davis

February 28, 2025

5  out of  5
rating by Kayla Davis
"Just Love Ashley VanDorsten!! Very down to earth and made me feel right at home instantly!! She knew exactly how to help me and children got me through everything I needed fast and painless! I would recommend Ashley and her team to anyone!!!"
We responded:
"Thank you, Kayla, for your wonderful feedback! I'm so happy to hear that Ashley made you feel comfortable and provided the assistance you needed quickly and smoothly. Your recommendation means a lot to us, and we're grateful to have Ashley and her team as part of our office. If you ever need anything else, feel free to reach out!"
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Ashlee Carstens

February 28, 2025

5  out of  5
rating by Ashlee Carstens
"Ashley at this office is great!"
We responded:
"Thank you, Ashlee, for your wonderful feedback! I'm glad to hear that Ashley is providing great service at our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Shannon Estes

February 28, 2025

5  out of  5
rating by Shannon Estes
"I recommend Ashley VanDorsten she helped me with my car, home and life. She was very knowledgeable and polite."
We responded:
"Thank you, Shannon, for your wonderful recommendation! I'm happy to hear that Ashley was able to assist you with your insurance needs. Her knowledge and politeness are truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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ashlee prina

February 28, 2025

5  out of  5
rating by ashlee prina
"Ashley was an amazing agent! Explained everything super well and made it easy to understand. Very nice"
We responded:
"Thank you, Ashlee, for your wonderful feedback! I'm happy that Ashley was able to provide clear explanations and make the process easy for you. It's great to know that you found her assistance helpful and pleasant. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Christopher Hale

February 28, 2025

5  out of  5
rating by Christopher Hale
"Ashley Jen and Lauren are so great to talk to and Jake is very knowledgeable and fast to respond!"
We responded:
"Thank you, Christopher! I'm happy to know that Ashley, Jen, and Lauren made your experience enjoyable and that you found my responses helpful and quick. If you have any more questions or need assistance, feel free to reach out anytime. We're here to help!"
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Jade O'Neal

February 28, 2025

5  out of  5
rating by Jade O'Neal
"Ashley was a great help! With the help of Jen and Lauren they answered all my questions!"
We responded:
"Thank you, Jade, for your wonderful feedback! I'm delighted to hear that Ashley, along with Jen and Lauren, were able to assist you effectively. Our team is always here to help with any questions or needs you might have. Feel free to reach out anytime!"
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Mitchell Uphoff

February 28, 2025

5  out of  5
rating by Mitchell Uphoff
"Great team and cares deeply about their clients making sure they give you the best rates and very informative of the other insurance policies they offer. Ashley, Lauren, and Jen helped me get Life Insurance and knew exactly what she was doing and was very eager and helpful to make sure I got the best rate!"
We responded:
"Thank you, Mitchell, for your wonderful feedback! I'm delighted to know that Ashley, Lauren, and Jen provided you with such helpful and eager service in securing the best insurance rate. Our team is committed to offering informative guidance and ensuring you receive the best rates possible. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
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Loan Gal Tiff

February 28, 2025

5  out of  5
rating by Loan Gal Tiff
"Ashely and Jennifer are the best insurance people I know. They are always so nice to me with all my crazy questions. So happy to have them helping me out!"
We responded:
"Thank you, Loan Gal Tiff, for your wonderful review! I'm delighted to know that Ashely and Jennifer have been so helpful and kind with your questions. It's fantastic to have them on our team, and we're here to assist you whenever you need. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Ronald Roberts

Ronald Roberts

February 28, 2025

5  out of  5
rating by Ronald Roberts
"By far the best around, kudos to Lauren S in the office she is super helpful and if she doesn’t have the answer she finds it fast! 100 percent recommend!"
We responded:
"Thank you, Ronald, for your fantastic feedback! I'm delighted to hear that Lauren S. was able to assist you so effectively. Her dedication to finding answers quickly is truly appreciated. We're grateful for your recommendation and are here to help with any future needs you may have!"
Profile photo of Sara Herman

Sara Herman

February 28, 2025

5  out of  5
rating by Sara Herman
"Great team, fast quotes and Ashley is great to talk to!"
We responded:
"Thank you, Sara! I'm glad you had a positive experience with our team. Ashley is indeed wonderful to chat with, and we're happy to provide fast quotes. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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werddrew

February 28, 2025

5  out of  5
rating by werddrew
"This crew has been such great help with bundling home auto and life. Jake, Jen, Lauren and Ashley are such an amazing team. Local people that take the time to listen and respond."
We responded:
"Thank you so much for your wonderful feedback! I'm delighted to know that our team, including Jen, Lauren, and Ashley, could assist you with bundling your insurance. We truly value being part of the local community and are always here to listen and respond to your needs. If you have any further questions or need assistance, feel free to reach out to our office anytime."
Profile photo of Lauren Schone

Lauren Schone

February 28, 2025

5  out of  5
rating by Lauren Schone
"Excellent experience, met all of my needs. Ashley and Jen are always very friendly and helpful when I call with questions or concerns."
We responded:
"Thank you, Lauren, for sharing your wonderful experience! I'm happy to know that Ashley and Jen have been friendly and helpful in addressing your questions and concerns. If you ever need further assistance or have more questions, feel free to reach out to our office. We're here to help!"
Profile photo of Ashley VanDorsten

Ashley VanDorsten

February 28, 2025

5  out of  5
rating by Ashley VanDorsten
"Great guy to talk to very helpful in my home and auto needs Jen and Lauren are amazing and so helpful, I think he has the best staff in there they’re very understanding and knowledgeable! Very very great place to get insurance through! Everyone should use Jake Weston State Farm for their insurance !"
We responded:
"Thank you, Ashley, for your wonderful feedback! I'm glad to hear that you found our team, including Jen and Lauren, to be so helpful and knowledgeable. It's fantastic to know that we could assist with your insurance needs. We truly appreciate your recommendation and are here for any future insurance needs you might have. Feel free to reach out anytime!"
Profile photo of Kim Muzzarelli

Kim Muzzarelli

December 14, 2024

1  out of  5
rating by Kim Muzzarelli
"Having a very disappointing experience with making my 1st claim on my Truck that was hit while I was at work..No luck with Jake on getting back with me (for 3 weeks now)on making the claim and feel I need to consider a new agent"
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Jessy Lynn

June 12, 2024

5  out of  5
rating by Jessy Lynn
"The price cut was amazing. We saved over $150. We needed the price cut also the life insurance! Thank you so much!"
We responded:
"Jessy Lynn, we're thrilled to hear you saved over $150 and found the life insurance you needed with us! We're grateful for your positive feedback and are pleased we could assist you. If you have any future insurance needs, feel free to reach out. Thank you! - Jake Weston - State Farm Insurance Agent, Washington, IL"
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Patti Streeter

June 3, 2024

5  out of  5
rating by Patti Streeter
"Much better deal, much better than the other guy…Jonathan is the sweetest thing and if I knew he was that good looking I wouldn’t have bought my husband lol..no seriously very professional answered all our questions, very happy."
We responded:
"Patti, your review made our day! We're pleased to hear that Jonathan provided professional service and answered all your questions. We're grateful for your kind words and look forward to assisting you with all your insurance needs in the future! - Jake Weston - State Farm Insurance Agent, Washington, IL"
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Tessa Baletka

May 22, 2024

5  out of  5
rating by Tessa Baletka
"Great agent. Personable and comfortable"
We responded:
"Tessa, your review is greatly appreciated! We're pleased to hear that you found our agent personable and comfortable. Providing exceptional service is our priority, and we're grateful for your positive feedback. Please feel free to reach out for any future insurance needs or questions. - Jake Weston - State Farm Insurance Agent, Washington, IL"
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Vanessa Zircher

May 1, 2024

5  out of  5
rating by Vanessa Zircher
"Jonathan with Jake Weston State Farm was extremely helpful and understanding when helping us switch our home and auto insurance. Quick, efficient and a cost-effective change. THANK YOU SO MUCH!"
We responded:
"Thanks for the kind words, Vanessa! We’re happy to hear Jonathan was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve! - Jake Weston - State Farm Insurance Agent"